Return policy

Return Policy

At Destinations Medical Group, we strive to ensure your satisfaction with every purchase. If you need to return a product, please review our return policy below:

Returns Eligibility:

– Returns must be made within 30 days of the purchase date.
– All items must be in their original packaging and unopened to be eligible for return.
– Products that have been opened or used are not eligible for return.

Restocking Fee:

– All returns are subject to a 25% restocking fee, which will be deducted from the refund amount.

Return Process:

Contact Us:
Before returning any items, please contact our customer service team to initiate the return process. You can reach us at 406-203-5174.
 
Return Authorization:
Once your return request is approved, we will provide you with a return authorization number and instructions on how to return the item.

Packaging:
Please ensure that the item is securely packaged in

it’s original packaging to prevent damage during transit.

Shipping:
You are responsible for the cost of return shipping. We recommend using a trackable shipping method to ensure that your return reaches us safely.

Inspection: Upon receiving the returned item, we will inspect it to ensure that it meets the eligibility criteria outlined in our return policy.

Refund: Once the return is approved and the item is deemed eligible for a refund, we will process the refund minus the 25% restocking fee. Refunds will be issued to the original method of payment within [number] business days.

Exclusions:

– Certain products may not be eligible for return due to hygiene or safety reasons. Please check the product description or contact us for more information.

Damaged or Defective Items:

– If you receive a damaged or defective item, please contact us immediately for assistance. We will work with you to resolve the issue as quickly as possible.

Contact Us:

If you have any questions or concerns about our return policy, please don’t hesitate to contact us at 406-203-5174. Our customer service team is here to assist you.


Info@destinationsmedicalgroup.com
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